Maryland Fire and Rescue Institute
University of Maryland
Presents

Shaping The Future
               
  The objective of this course is to identify problems having an impact on organizational effectiveness; to apply creative problem solving for continuous improvement; to use quantifiable information to justify recommendations; and to develop strategies for implementing change.

Upon successful completion of this course, the student will be able to provide leadership and direction for their fire department.

Major topics covered in the course are environmental scanning, paradigm shifts, and methods for re-framing problems accurately; group problem-solving techniques; and managing change. Methods of instruction include lecture, discussion, individual and group activities, final examinations, and observations. 		 
      Location: MFRI Headquarters
4500 Paint Branch Parkway
College Park, MD 20742 		     
      Date: May 15, 2010 - May 16, 2010      
      Times: 09:00 - 17:00      
      Fee: In State: 0.00
Out of State: 50.00 		     
               
  Class cancelled by the NFA

Seating priority will be given to Maryland residents.

If you require special accommodations please send your requirements to: or you may call 301-226-9920 or 1-800-275-6374.
If you have questions, you may email them to: or you may call 301-226-9920 or 1-800-275-6374.