Emergency Medical Services Officer I
Instructional Hours: 30.00
Course Objective: To provide students the knowledge, skills and abilities to function as a first-line supervisor in emergency medical services operations and administration. This 30-hour course covers the competencies outlined by the National Emergency Medical Services Management Association's Seven Pillars of National EMS Officer Competencies (2014). Course Description:Major topics covered in this course are the dynamics of EMS leadership and organizational structure, managerial leadership, team-building, communications, creating a culture of quality, customer service, strategic planning, crisis management, and budgeting. Methods of instruction include facilitated lecture, interactive learning cases, interactive learning sessions and team-focused practical exercises. Successful Completion:Students must attend required classroom sessions, demonstrate proficiency in the practical skills evolutions, complete all required online and classroom activities and homework assignments, and obtain a score of 70% or better on the final project/examination.
NOTE: This certification is only recognized in the state of Maryland.