Our Commitment

The Ethics and Compliance Hotline is not for reporting criminal or medical emergencies. If this is a criminal or medical emergency, please call 911.

The Maryland Fire and Rescue Institute (MFRI) has selected EthicsPoint, a third-party hotline provider, to assist us by documenting your concerns or reports of possible misconduct. The information you provide is sent to MFRI confidentially and anonymously, if you choose.

MFRI is an organization with strong values of responsibility and integrity. We are committed to an environment where open, honest communications are expected. We want you to feel comfortable approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.

However, if you find yourself in an ethical dilemma or suspect inappropriate or illegal conduct, and are not comfortable reporting your concern to management, we encourage you to use this hotline to report your concern. You have our commitment that every report will be addressed.

See the EthicsPoint FAQs for more information.

To Make a Report

You may use either of the following two methods to submit a report:

  • Select the "Make a Report" link at the top of this web page.
  • OR
  • Dial toll-free, within the United States, Guam, Puerto Rico and Canada:

After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.