Executive Skills Series: Exercising Leadership Through Difficult Conversations (NFA)

Instructional Hours: 16.00

Course Objective: To provide students with the knowledge, skills and abilities to have difficult conversations to exercise leadership in addressing adaptive challenges.

Course Description: Major topics covered in this course include the adaptive leadership model, authority and power, creating a plan for difficult conversations, tools for difficult conversations and conducting a difficult conversation. Methods of instruction include lecture, discussion and classroom activities.

Successful Completion: Students must attend all class sessions and complete required classroom activities.


ICS 100 level and ICS 200 level training. MFRI Fire Officer I (MGMT 201) or Emergency Medical Services Officer I (MGMT 203) is recommended.

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