Crew Resource Management

The process of crew resource management focuses on improving five critical factors that lead to a reduction of errors.

The process of crew resource management focuses on improving five critical factors that lead to a reduction of errors. These factors are: communication, situational awareness,; decision-making, teamwork, and overcoming communication barriers. In the safety realm, there is something called the “error chain”. Failure of the incident commander to identify these errors will cause catastrophic results. The incident commander must use all personnel in their command to process information, no matter what rank they hold. NIOSH investigations, time and time again, show the same repeated five critical factors. At the ICSC and Mobile Lab it is all about learning from the instructors and each other. The best decisions are made when crews work together to choose from the “options” that are presented. Teamwork is reinforced which helps to avoid trying to stand alone during the simulations!

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