Emergency Medical Services Officer I

Instructional Hours: 36.00

Course Objective: To provide students the knowledge, skills and abilities to function as a first-line supervisor in emergency medical services operations and administration.

Course Description: Major topics covered in this course are the dynamics of EMS leadership and organizational structure, managerial leadership, team-building, communications, creating a culture of quality, customer service, strategic planning, crisis management, and budgeting. Methods of instruction include facilitated lecture, interactive learning cases, interactive learning sessions and team-focused practical exercises.

Successful Completion: Students must attend required classroom sessions, demonstrate proficiency in the practical skills evolutions, complete all required online and classroom activities and homework assignments, and obtain a score of 70% or better on the final project/examination. This course covers the competencies outlined by the National Emergency Medical Services Management Association's Seven Pillars of National EMS Officer Competencies (2014) and partially meets the professional certification requirements for Supervising EMS Officer.


ICS 100, 200, 700 and 800 level training. MFRI Instructor I (MGMT 110) is strongly encouraged. Students must be a current, licensed Maryland basic or advanced life support provider.

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Emergency Medical Services Officer I More →

Instructional Hours: 36.00
Start Date: 09-02-2021
End Date: 09-29-2021
First Class Time: 08:00 - 15:00
Mondays, Tuesdays, Wednesdays and Thursdays
Registration Open: 04-21-2021
Registration Close: 08-13-2021
Howard County DFRS Training Academy More →
Coordinated by: North Central. For questions contact: nccontact@mfri.org
Start Date: 09-13-2021
End Date: 11-29-2021
First Class Time: 18:30 - 21:30
Registration Open: 04-21-2021
Registration Close: 08-12-2021
Garrett College Career Technology & Training Center More →
Coordinated by: Western Maryland. For questions contact: wmcontact@mfri.org

Course will be delivered in person format. Zoom sessions may be added, per instructor

Start Date: 10-04-2021
End Date: 10-08-2021
First Class Time: 08:00 - 15:00
Monday, Tuesday, Wednesday, Thursday and Friday
Registration Open: 06-01-2021
Registration Close: 09-15-2021
MFRI Headquarters More →
Coordinated by: Special Programs. For questions contact: specialprog@mfri.org